Accounts
The person who signs up confirms they are authorised to act for the institute. The institute is responsible for every user it creates, for keeping login details private, and for removing access when a staff member leaves.
Free trial
The 30-day trial covers up to 200 students and one centre. No payment details are needed and nothing is charged automatically when the trial ends. If you choose a plan, your trial data carries over. If you do not, the account is paused and its data deleted 30 days later unless you ask us to keep it longer.
Plans and billing
- Plans are priced per active student per month. An active student is one who logs in, takes a test or is marked present at least once in the month.
- Monthly plans are billed in advance based on the previous month's active students. Yearly plans are billed in advance for an agreed number of students, with additional students billed monthly.
- Prices are shown in US dollars. Institutes in India are invoiced in rupees with GST.
- WhatsApp messages beyond the included allowance are charged at the provider's cost.
Fees collected from students
Fees paid by students go directly to the institute through the payment gateway the institute connects. We do not hold or take a share of these fees. The institute is responsible for its fee terms, refunds to students and tax on fees.
Your content
Questions, solutions, notes, lectures and other material the institute uploads remain the institute's property. You give us permission to store and display that content only so the platform can deliver it to your users. We never share your question bank or lectures with another institute.
Acceptable use
The platform must not be used to:
- Upload content the institute does not have the right to use, including question papers copied from other institutes or publishers
- Publicly shame students or share an individual's results with anyone other than that student and their guardians
- Send messages to parents or students who have not been enrolled by the institute
- Attempt to access another institute's data or interfere with the service
AI features
AI Test Analyst reports and AI-drafted doubt answers are tools for teachers. They can be wrong. Faculty should review AI drafts before sending them, and mentors should use their own judgement when acting on analysis. Scores and ranks always come from the answer key the institute sets.
Student wellbeing
Institutes agree to use analysis, ranks and alerts in a way that supports students. Ranks are off by default on parent progress cards and should be enabled only where the institute has a clear reason to share them.
Availability and support
We aim to keep the service available at all times and schedule maintenance outside common class and test hours. Tests in progress save answers on the device so a brief outage does not lose a student's attempt. Support channels depend on your plan.
Ending the subscription
You may cancel at any time from the account settings. Access continues until the end of the paid period. You can export your data before closing the account. We may suspend an account for non-payment after notice, or immediately for serious misuse that puts students or other institutes at risk.
Liability
The platform is provided to help institutes run their work. We are not responsible for exam outcomes, admission results or decisions made by the institute. Our total liability in any 12-month period is limited to the subscription fees paid for that period.
Changes to these terms
We will tell subscribing institutes by email about material changes before they take effect. Continuing to use the platform after that means you accept the updated terms.
Governing law
These terms are governed by the laws of India, and disputes are subject to the jurisdiction of courts in Maharashtra.